People like to tattletale about their negative experiences with busineses. You may feel merciless as a business owner but there is hope. With harassing calls from Yelp and other review sites, you can have confidence telling them you’re on it already. InnerSocial uses fancy software to not only setup and optimize your directory listings on a long list of listing sites but also audit, monitor and alert you of any new reviews that come up, the good, the bad and even the ugly. We also monitor social media channels for mentions of your business and are there to notify you and respond in case of an emergency. Think of us as your Emergency Response Team to people talking crap about you online. We like our clients to sleep at night, because we don’t. Here’s what we do:
- Put an audit of your online presence and reviews
- Setup listings on 60+ review sites
- Optimize your listings with correct information, keyword rich descriptions, photos/videos and enriched content (i.e. menus, list of services, etc.)
- Monitor those listings for necessary updates
- Setup alerts for reviews and social mentions
- Develop a plan of action of handling bad sentiment
- Provide monthly reports on performance of your listings and reviews